These Terms and Conditions govern your access to and use of the teratai168 platform. Please read them carefully before registering or placing any bets. By using our services, you confirm that you have read, understood, and agreed to be bound by all provisions set out below.
A plain-English summary of the most important points — please read the full terms below for complete details.
You must be at least 21 years of age to register and use teratai168. Age verification is mandatory. Accounts found to belong to underage users will be closed immediately.
Each player is permitted to hold only one active account. Duplicate accounts, shared accounts, or accounts registered under false identities are strictly prohibited and will result in forfeiture of funds.
All bonuses are subject to wagering requirements ranging from 10x to 35x depending on the promotion type. Wagering must be completed within 30 days of bonus activation.
Withdrawals require a completed one-time KYC verification. Minimum withdrawal is RM50. All active bonus wagering requirements must be fulfilled before any withdrawal can be processed.
Fraud, abuse of promotions, collusion, use of automated betting software, money laundering, and any other activity that undermines platform integrity are strictly prohibited and may result in account termination.
teratai168 provides self-exclusion tools, deposit limits, and session alerts. We are committed to player wellbeing. Players who need support are encouraged to visit our Responsible Gambling page.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and teratai168 ("the Company", "the Platform", "we", "us", "our") governing your access to and use of the teratai168 online sports betting and live casino platform, accessible at https://teratai168.cam and any associated mobile or desktop interfaces.
By creating an account, accessing the platform, or placing any wager, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gambling Policy, which are incorporated herein by reference.
teratai168 operates as an online gaming and sports betting platform designed to serve Malaysian players, offering odds on sporting events including the English Premier League (EPL), Liga Super Malaysia, UFC events, and a full suite of live dealer casino games and slot titles. All transactions on the platform are conducted in Malaysian Ringgit (MYR) unless otherwise specified.
For the purposes of these Terms, the following definitions shall apply:
To be eligible to register and maintain an account on teratai168, you must satisfy all of the following conditions at all times:
To register an account on teratai168, you are required to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, email address, and mobile number. You must keep this information current and promptly update it if it changes.
Each individual is permitted to hold only one account on the teratai168 platform. Opening multiple accounts — whether under the same identity, different identities, or using shared devices or payment methods — is a serious breach of these Terms and will result in the suspension or permanent closure of all associated accounts and the forfeiture of all associated balances.
KYC Verification: Prior to processing your first withdrawal, and at any point where the Company deems it necessary for compliance or security purposes, you will be required to complete a KYC verification process. You will be asked to provide copies of government-issued photo identification (e.g., Malaysian MyKad or valid passport), and may be asked to provide proof of residential address and proof of payment method ownership. Failure to provide satisfactory documentation within a reasonable timeframe may result in account restriction.
You are solely responsible for maintaining the confidentiality of your account login credentials. teratai168 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. You must notify us immediately at [email protected] if you suspect unauthorised access.
By accessing the teratai168 platform, you agree to use it solely for lawful, personal entertainment purposes in accordance with these Terms. Specifically, you agree to:
The Company reserves the right to modify, suspend, or discontinue any aspect of the platform at any time without prior notice, and shall not be liable to you or any third party for any such modification, suspension, or discontinuation.
teratai168 accepts deposits in Malaysian Ringgit (MYR) via a range of locally supported payment methods, including but not limited to: Touch 'n Go eWallet, Boost eWallet, GrabPay, DuitNow QR, FPX (Online Banking), Maybank2U, CIMB Clicks, Public Bank Online, Hong Leong Bank, Visa, Mastercard, Bitcoin (BTC), and USDT.
The minimum deposit amount is RM50 per transaction. There is no stated maximum for most standard payment methods, though cryptocurrency deposits may be subject to network-specific constraints. Deposit processing times are typically near-instant for e-wallets and FPX transfers.
You represent and warrant that all funds deposited into your teratai168 account originate from legitimate sources and are not derived from any illegal activity. The Company reserves the right to conduct enhanced due diligence on large or unusual deposits and to request source-of-funds documentation.
The Company does not accept third-party deposits. Funds deposited must originate from a payment method registered in your own name. Deposits from payment accounts belonging to other individuals will be returned and may result in account investigation.
Withdrawal requests may be submitted once your KYC verification is complete and all applicable wagering requirements on active bonuses have been fulfilled. The minimum withdrawal amount is RM50 per transaction.
Withdrawals must be made to the same payment method used for the corresponding deposit, wherever technically possible. This is a standard anti-money laundering (AML) requirement. In cases where the original payment method is unavailable, alternative arrangements may be made at the Company's discretion, subject to additional verification.
Estimated processing times:
The Company reserves the right to conduct additional verification checks before processing any withdrawal and to delay or decline withdrawal requests that raise compliance concerns. Players may be asked to provide enhanced documentation for large withdrawal amounts.
teratai168 offers a range of promotional bonuses including welcome bonuses, reload bonuses, birthday rewards, referral bonuses, and other time-limited promotions. All bonuses are subject to these general bonus terms, supplemented by any specific terms published alongside each individual promotion.
General Bonus Terms:
All bets and wagers placed on teratai168 are subject to the specific rules governing the relevant sport, market, or casino game. By placing a bet, you confirm that you understand and accept the applicable rules for that betting market or game type.
Sports Betting: teratai168 offers betting markets on football (including EPL, Liga Super Malaysia, and international competitions), UFC and MMA events, basketball, tennis, esports, and more than 30 other sports globally. Specific market rules — including rules for handling abandoned events, postponements, and technical errors — are published within the betting interface and form part of these Terms.
Casino Games: All casino and slot game outcomes are determined by certified Random Number Generator (RNG) technology. Live dealer game outcomes are determined by genuine physical game equipment operated by licensed dealers. The published RTP (Return to Player) percentage for each game represents a long-term statistical average and does not guarantee individual session outcomes.
The Company reserves the right to void any bet placed in error — including bets placed at incorrect odds due to a technical or human error — and to refund the original stake to the player's account. Any winnings derived from bets placed at manifestly incorrect odds are not payable and will be forfeited.
The following activities are strictly prohibited on the teratai168 platform and constitute a material breach of these Terms:
The Company reserves the right to investigate any account suspected of engaging in prohibited activities. During any investigation, the relevant account(s) may be temporarily restricted. If prohibited activity is confirmed, the Company may permanently close the account and forfeit all associated balances, and may report the activity to relevant law enforcement or regulatory authorities where required.
The Company reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, in the event of a suspected or confirmed breach of these Terms, or for any operational, legal, or compliance-related reason.
In the event of account closure due to a breach of these Terms, the Company reserves the right to withhold some or all of the account balance, including both Real Money and Bonus Funds, depending on the nature and severity of the breach. In all other cases of account closure initiated by the Company (for non-breach reasons), Real Money balances will be returned to the player via their registered payment method following satisfactory verification.
Player-Initiated Account Closure: You may request to close your account at any time by contacting our support team at [email protected]. Account closure requests under a self-exclusion arrangement will be processed within 24 hours. Remaining Real Money balances in good standing will be returned within a reasonable processing timeframe.
To the fullest extent permitted by applicable law, teratai168 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of the platform, even if the Company has been advised of the possibility of such damages.
The Company's total aggregate liability to any player for any claim arising under or in connection with these Terms shall not exceed the total amount of Real Money deposited by that player in the twelve (12) months preceding the relevant claim.
teratai168 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Company reserves the right to conduct scheduled and unscheduled maintenance that may temporarily affect platform availability.
Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
The collection, processing, storage, and use of your personal data by teratai168 is governed by our Privacy Policy, which is incorporated into these Terms by reference and available at /privacy-policy.
By registering an account on teratai168, you consent to the collection and processing of your personal data as described in the Privacy Policy. This includes processing of data for account management, payment processing, fraud prevention, legal compliance, and the delivery of marketing communications where you have provided consent.
teratai168 employs industry-standard security measures including 256-bit SSL encryption to protect your personal and financial data during transmission and storage. Player funds are held in segregated accounts separate from the Company's operational funds.
teratai168 is committed to promoting responsible gambling practices. We provide a range of tools to help players manage their gambling activity, including deposit limits, loss limits, session time alerts, cooling-off periods, and self-exclusion options. These tools are available through your account settings or by contacting our support team.
If you believe you or someone you know may be experiencing gambling-related harm, we strongly encourage you to seek support. teratai168 strictly enforces a minimum age requirement of 21 years. For further information on responsible gambling tools and player protections, please visit our Responsible Gambling page.
The Company reserves the right to amend, update, or replace these Terms and Conditions at any time. Revised Terms will be published on this page with an updated effective date. Where changes are material, the Company will endeavour to notify registered players by email or in-platform notification where reasonably practicable.
Your continued use of the teratai168 platform following the publication of revised Terms constitutes your acceptance of the amended Terms. If you do not agree to the revised Terms, you must cease using the platform and close your account.
These Terms and Conditions shall be governed by and construed in accordance with the laws applicable to the Company's jurisdiction of incorporation, as determined by the Company's operating licence. Any dispute arising out of or in connection with these Terms that cannot be resolved amicably through the Company's customer support channels shall be subject to the exclusive jurisdiction of the competent courts or arbitration body in the Company's governing jurisdiction.
In the first instance, all disputes should be raised with our customer support team at [email protected]. The Company will endeavour to resolve all disputes in good faith within a reasonable timeframe. Players are encouraged to provide as much detail and documentation as possible when submitting a dispute.
If you have any questions, concerns, or feedback regarding these Terms and Conditions, or any aspect of the teratai168 platform, please contact our support team through the following channels:
Our team serving players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all of Malaysia is on hand to assist with any account, payment, or platform query promptly and professionally.
If anything in our Terms & Conditions is unclear, our 24/7 support team is ready to help. We believe in transparency — if there's anything you'd like clarified before you start playing on teratai168, just reach out.
For players aged 21 and above only. Please gamble responsibly. Visit our Responsible Gambling page for tools and support resources.